Prevent "where is my order?" calls before they happen. Get real-time insight into stalled shipments. Increase customer delight with proactive shipping notifications.
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Ecommerce teams use Wonderment get notified on which orders haven't shipped or are at risk of late delivery, and proactively notify customers before they reach out to support.
Notify customers about delayed or lost shipments to improve customer satisfaction while reducing support costs.
Send real-time shipping and order update notifications from the tools you already use (like Klaviyo!) for a better customer experience.
Arm your Support and Ops team with a daily digest and real-time report of stalled, delayed or lost orders. Send internal notifications to Slack, Gorgias, or email.
"Setting the right shipping expectations is critical for any eCommerce company. This app solves a huge, huge need."
Jeanne Hopkins, CRO @ SquadLocker